Page to be sent: About Us

Our Mission

As the official benefits website of the U.S. government, our mission is to reduce the expense and difficulty of interacting with the government while increasing citizen access to benefit information. 

Our History

Launched in 2002, Benefits.gov (formerly GovBenefits.gov) was one of the earliest “E-Government” initiatives to launch as part of the President’s Management Agenda and was established as the official benefits website of the U.S. government. The White House began an intensive effort to build, launch and manage a diverse portfolio of government-to-citizen, government-to-business and government-to-government websites. Operated, managed and supported by a Federal agency partnership, Benefits.gov provides an innovative, technology-based solution to benefit information delivery. The beneficiaries include U.S. citizens, businesses and Federal and state government entities.

Prior to Benefits.gov, citizens looking for government benefit information had to search through a complicated maze of web pages, often unsuccessfully. There was no easy-to-use, single source of benefit information to help citizens understand which benefit programs they may be eligible for, or how to apply. Today, millions of citizens have easy, online access to information from across 17 Federal agencies on Benefits.gov.

Benefits.gov Timeline

Our Partners

Benefits.gov is a cross-governmental collaboration between 17 Federal agencies referred to as 'Partners.' Our Partner agencies share in the governance and strategic guidance of the Program, approve the features and enhancements to the site, provide the benefit program content, and contribute funding. The U.S. Department of Labor serves as the Managing Partner for Benefits.gov.

Benefits.gov Partners

Become a Partner

Are you interested in becoming a Benefits.gov Partner? Benefits.gov is committed to providing easy, online access to government benefit information while reducing the expense and difficulty of interacting with the government. Any Federal, state or local government organization who has oversight of benefit programs is eligible to become a Partner. Once accepted as a Partner, information on your benefit programs will be placed on the Benefits.gov website and you will be able to serve as a strategic advisor to the Program. If your organization is interested in becoming a Benefits.gov Partner, please contact us via the Benefits.gov Contact Us page.

To learn more about the Benefits.gov Program and how benefit programs are selected, please view the following resources:

Our Platform

Sharing our technology platform as a service. We use a host of technologies to manage our site, including cloud hosting, an enterprise content management system, mobile capabilities, digital communications tools, and analytics reporting services. Our cutting edge suite of capabilities helps us to better serve all citizens as the official benefits website of the U.S. government.

Creating 'Customized Connections.' Benefits.gov promotes intergovernmental collaboration and reduces the cost of conducting business across the government. Through "Customized Connections," our shared service, Benefits.gov allows Federal agency Partners to reuse our platform as a solution to pressing issues for their unique constituencies. The Benefits.gov Program has expanded to include DisasterAssistance.gov (Federal Emergency Management Administration), BEST.SSA.gov (U.S. Social Security Administration), NativeOneStop.gov (U.S. Department of the Interior), and GovLoans.gov. Benefits.gov has also served as a strategic partner in the modernization of DOL.gov and OSHA.gov (U.S. Department of Labor).

Personalizing the user experience. The site's core function is the eligibility prescreening questionnaire or "Benefit Finder." Answers to the questionnaire are used to evaluate a citizen’s situation and compare it with the eligibility criteria for more than 1,200 Federally-funded benefit and assistance programs. Each program description provides citizens with the next steps to apply for any benefit program of interest. Our site also features a recommendation engine that customizes the user’s search for benefits based on their location or interest in a particular category.

Recognition

"These awards highlight our team’s commitment to providing citizens in need with easy, online access to government benefit information."

- Al Sloane

2016 Summit Creative Award - Bronze Winner
2016 Secretary’s Honor Award – Exceptional Achievement for NativeOneStop.gov
2015 Interactive Media Award - Best in Class
2015 Hermes Creative Awards - Gold Winner
2015 Blue Pencil & Gold Screen Award (E-Newsletters) – National Association of Government Communicators
2014 Digital Government Achievement Awards (Driving Digital Government Federal Government)
2014 Secretary's Honor Award - Innovation Award
2014 Excellence.gov Award – Intergovernmental Collaboration – American Council for Technology-Industry Advisory Council (ACT-IAC)
2013 Horizon Interactive Awards – Gold Winner
2013 Website of the Week – National Disability Institute
2013 Outstanding Mobile Website – Web Marketing Association
2012 5 Best Government Websites – Social Driver
2012 Communicator Award – Silver Award of Distinction (Government Websites) – International Academy of the Visual Arts
2012 Blue Pencil & Gold Screen Award (E-Newsletters) – National Association of Government Communicators
2011 Digital Government Achievement Awards (Government-to-Citizen State and Federal Government)
2011 Laureate (Digital Access) – The Computerworld Honors Program
2009 Public Relations Society of America (PRSA) Thoth Award – Finalist
2009 Public Relations Society of America (PRSA) Bronze Anvil Award
2009 Government Information Technology Executive Council (GITEC) Project Management Excellence Award
2008 Chief Information Officer Citation Team Award – Social Security Administration
2008 Interagency Resources Management Conference (IRMCO) Award (Individual) – General Services Administration
2008 Government Computer News (GCN) Award (Agency) – Government Computer News Magazine
2007 Top 50 Program, Innovations in American Government Awards – Ash Institute for Democratic Governance and Innovation, Harvard Kennedy School
2006 Laureate (Government & Non-Profit Organizations) – The Computerworld Honors Program
2004, 2005, 2006, 2009 Intergovernmental Solutions Award Finalist – American Council for Technology
2004, 2005, 2007 Excellence.gov Award Finalist – Industry Advisory Council
2003 E-Gov Pioneer Award – Government Solutions Center
2003 Federal Office Systems Expo (FOSE) Showcase of Excellence Finalist – Federal Leadership Council
2003 Secure E-Biz Winner for Citizen Service – Federal CIO Council
2002 Gracie Award for Excellence in Government – Government Executive Magazine
2002 Overall Performance Award for Excellence in E-Government – The Performance Institute