Managing Agency Massachusetts

Program Description

Unemployment insurance benefits provide temporary financial assistance to workers unemployed through no fault of their own that meet Massachusetts' eligibility requirements.

General Program Requirements

In order to qualify for this benefit program, you must have worked in Massachusetts during the past 12 to 18 months, and have earned at least a minimum amount of wages as determined by our guidelines. You must also be able to work and available for work each week that you are collecting benefits.

Your Next Steps

The following information will lead you to the next steps to apply for this program.

Application Process

For more information, see the Program Contact Information below.

Program Contact Information

In order to establish your unemployment insurance claim, you may call the TeleClaim Center. If you are calling from the following area codes: 351, 413, 508, 774, and 978 call:


If you are calling from any other area code, call the TeleClaim Center at:


You may also file in person at your local Unemployment Insurance (UI) Walk-in Centers. To locate a center nearest you, please visit:

For more information on the Massachusetts Division of Employment and Training, please visit our website at:

Didn't find what you were looking for?

Try using our Benefit Finder questionnaire to view a list of benefit programs you may be eligible to receive.