Managing Agency Texas

Program Description

The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education. It provides relief to those low income elderly and/or disabled households most vulnerable to the high cost of energy for home heating and cooling from fluctuations in energy costs by providing financial assistance, paying up to six or eight of the highest bills during the year depending on whether they are considered a vulnerable household. Furthermore, it provides assistance in an energy-related crisis or during severe weather or supply shortages.

General Program Requirements

In order to qualify for this benefit program, you must be a resident of the state of Texas.

In order to qualify, you must have an annual household income (before taxes) that is below the following amounts:

Household Size*Maximum Income Level (Per Year)


A person who participates or has family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible.


Your Next Steps

The following information will lead you to the next steps to apply for this program.

Application Process

To apply for services, please contact the local subrecipient agency. From a landline, call toll free at 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county. Or, visit and select "Utility Bill Payment Help."

Program Contact Information

For more information, please visit:

To speak with state representatives about the program, call the Community Affairs Division of the Texas Department of Housing and Community Affairs at 512-475-3800.

You may also email us at:

Or write us at:
221 East 11th Street
Austin, TX 78701

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Try using our Benefit Finder questionnaire to view a list of benefit programs you may be eligible to receive.