Managing Agency Massachusetts

Program Description

The Massachusetts Low Income Home Energy Assistance Program (LIHEAP) (Fuel Assistance) provides eligible households with help in paying winter heating bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high-energy burden. Local administering agencies determine household eligibility based on several factors including annualized income and the number of members in the household. The agency then will make payments towards the heating bills to the primary heat source vendor (oil, propane, wood or coal dealer, or gas or electric utility). Special provisions are made for those households whose heat is included in their rent and those living in subsidized housing.

Your Next Steps

The following information will lead you to the next steps to apply for this program.

Application Process

If you are a first-time applicant, you'll need to apply in person at the fuel assistance agency in your area. Locate your fuel assistance agency on the Department of Housing and Community Development Resource Locator page.

Program Contact Information

For more information please visit the Massachusetts LIHEAP page. 

To speak with a representative regarding LIHEAP, please call:
Massachusetts Heat Line:
1-800-632-8175

Or:
Department of Housing and Community Development (DHCD) Community Services Unit:
617-573-1400
To write it to the Massachusetts LIHEAP, please contact:
Massachusetts Department of Housing & Community Development
Community Services Unit
100 Cambridge Street, Suite 300
Boston, MA 02114

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