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North Carolina Work First

undefined North Carolina Work First?


Work First is North Carolina's plan to help families stay off welfare or move off welfare and into jobs. Work First is not just a cash assistance program, rather, it is built upon the belief that all people have a responsibility to their families and community to work and provide for their children.

Through Work First, parents can get short-term training and families can get child care assistance and other services to help them become self-sufficient. Most families have two years to move off welfare. Work First emphasizes three strategies:

  1. Diversion: Keeping families off welfare by helping them cope with unexpected emergencies or setbacks. Under Work First, qualifying families can get up to three months worth of cash diversion assistance, child care, food stamp benefits, and Medicaid, if they stay off welfare.
  2. Work: Shortening the length of time that families are on welfare by making work mandatory and by limiting how long a family can receive cash assistance.
  3. Retention: Helping families that leave welfare to stay off with services such as transportation, encouraging them to save and by helping to make sure they really are better off working than on welfare.

Work First is North Carolina's plan to help families stay off welfare or move off welfare and into jobs. Work First is not just a cash assistance program, rather, it is built upon the belief that all people have a responsibility to their families and community to work and provide for their children.

Through Work First, parents can get short-term training and families can get child care assistance and other services to help them become self-sufficient. Most families have two years to move off welfare. Work First emphasizes three strategies:

  1. Diversion: Keeping families off welfare by helping them cope with unexpected emergencies or setbacks. Under Work First, qualifying families can get up to three months worth of cash diversion assistance, child care, food stamp benefits, and Medicaid, if they stay off welfare.
  2. Work: Shortening the length of time that families are on welfare by making work mandatory and by limiting how long a family can receive cash assistance.
  3. Retention: Helping families that leave welfare to stay off with services such as transportation, encouraging them to save and by helping to make sure they really are better off working than on welfare.

undefined North Carolina Work First?


To be eligible for North Carolina Work First, you must be a resident of North Carolina, and a U.S. citizen, legal alien or qualified alien. You must be unemployed or underemployed and have low or very low income. You must also be one of the following:

  • Have a child 18 years of age or younger, or
  • Be pregnant, or
  • Be 18 years of age or younger and the head of your household.

undefined North Carolina Work First?


To apply for this program, please contact the local administering agency near you. Find your local administering agency on the Local County Department of Social Services (DSS) Offices page.


In the Raleigh area or outside of North Carolina, call:
919-855-4400

CARE-LINE Information and Referral Service:
1-800-662-7030

Work First home page

Hearing impaired callers can dial the TTY line at:
1-877-452-2514