Program DescriptionThe Home Energy Assistance Program (HEAP) is a federally funded program administered by the Ohio Department of Development, Office of Community Service (OCS). It is designed to help eligible low-income Ohioans meet the high costs of home heating. HEAP provides a one-time payment for Public Utilities Commission of Ohio (PUCO) regulated utility customers for the winter heating season. Vouchers are issued to non-regulated utility customers, master-metered and other applicants who do not have a utility bill in their name.
General Program RequirementsIn order to qualify for this benefit program, you must be a resident of the state of Ohio and you must need financial assistance for home energy costs.
A person who participates or has family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible.
Your Next StepsThe following information will lead you to the next steps to apply for this benefit.
Application ProcessFor more information, see the Program Contact Information below.
Program Contact Information
To learn more information about Ohio HEAP, visit: https://www.development.ohio.gov/is/is_heap.htm
Call HEAP toll-free during regular business hours (8:00 A.M. to 5:00 P.M.) Monday through Friday at: 1-800-282-0880
For the hearing-impaired with a telecommunication device for the deaf (TTD), call toll-free at: 1-800-686-1557